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Telehealth Services



What is Telehealth?

Telehealth is rapidly growing in the field of ABA-based behavioral therapy and improves access to care for individuals diagnosed with autism spectrum disorder (ASD) or other developmental disabilities. Telehealth is as simple as using a tablet or computer to connect face-to-face with your ABA service providers, similar to how you may chat with family or friends who may live out-of-town.

Telehealth is especially useful during the COVID-19 crisis because it helps maintain continuity of care for your child – which is essential to the success of your child’s ABA-based behavioral therapy program – while maximizing social and physical distancing in your home. The approach is also useful for those who live in a more isolated community or in an area where there is a shortage of skilled clinicians available to deliver these essential services in your home.

Services Available Via Telehealth

Requesting Telehealth Services

Requesting telehealth services is simple. Please email telehealth@360bhmail.com or call us at 833.227.3454 to start the process. Our telehealth specialists will assist you.

Telehealth for Functional Behavioral Assessments

The Functional Behavioral Assessment (FBA) is the first step that is taken to begin addressing your child’s challenging behaviors. The assessment can be scheduled upon recommendation of your primary care physician, psychologist or school counselor who believes an FBA is appropriate for your child.

The FBA is conducted by a Clinical Supervisor and involves an in-depth evaluation to understand your child’s behaviors and what may be causing or contributing to them. The FBA is often conducted in your home or in one of our behavioral health treatment centers or this assessment can also be conducted via telehealth.

Telehealth for Supervision

When using telehealth for a supervisory visit, your Behavior Interventionist (BI) still visits your home and conducts your child’s session face-to-face. But instead of coming in person, the Board-Certified Behavior Analyst (BCBA) participates by providing direction from a distant site – video conferencing or teleconferencing into the session using a computer or other mobile device. This approach increases access to the BCBA, maintains treatment goals and outcomes, maintains coordination of care, and expands your child’s access to services.

Telehealth for Parent Training | Parent Coaching

Parent training delivered via telehealth offers a flexible format for providing support when you need it most. Working around your schedule, clinicians can provide support to address your child’s challenging behaviors and skill deficits across various settings and different times. Telehealth parent training is effective in enhancing skills and techniques through live observation and feedback.

Telehealth for Direct Care

When using telehealth for direct care, your Behavior Interventionist (BI) conducts your child’s behavior therapy sessions from a distant site – video conferencing in to your and your child’s computer or tablet vs. coming into your home to deliver care face-to-face. The Board-Certified Behavior Analyst (BCBA) can also join sessions, as needed, to complete supervisory visits and ensure your child’s program is on track.

Telehealth for Social Skills Groups

Telehealth social skills groups help individuals function more effectively in social situations and cultivates skills needed to create positive interactions with others. Age-based groups are available for kids, preteens, teens and young adults, and each group provides an opportunity for your child to develop and practice their social skills with peers on a regular basis.

Social skills groups via telehealth allow clinicians to precisely match peers according to their skills and interest across 22 California Psychcare locations.

Steps Our Clinicians Take to Determine if Telehealth is Right for You
Telehealth services are not appropriate for every child or every household. Our clinicians will use a variety of assessments to determine if your child can effectively participate in telehealth sessions.

How Does a Telehealth-Based Visit Work?
Our clinicians will set up a telehealth orientation with you and review the schedule, available services and the structure of sessions based on your child’s individual needs.

Do You Have a Waitlist?
No. Our clinicians are ready to provide you with services immediately.

Who Pays for Care
We contract with most health plans and regional centers across California. Our Telehealth Department is ready to help you connect with your healthcare insurance provider or Regional Center to arrange for funding for services delivered via telehealth.

How Do I Request Telehealth Services if I am Receiving In-Home Services?
Contact your Clinical Supervisor or Program Coordinator to determine eligibility. If your child is eligible, they will work with your funding source to obtain an authorization for telehealth services.

Is My Privacy Protected?
We have experience providing telehealth-based behavioral therapy – and the protocols, procedures and technology that are proven effective and that maintain confidentiality and privacy are in place. Ensuring the privacy of our clients is our number one priority.

Services Provided By:

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