An Important Notice to our Patients and Families

An Important Notice to our Patients and Families 150 150 bh360

An Important Notice to our Patients and Families

March 20, 2020

In light of the declaration of a national emergency related to the novel coronavirus (COVID-19) and the rapidly evolving recommendations and restrictions in place to help maintain public health in the communities we serve,  we want you to know that 360 Behavioral Health and our family of providers – including California Psychcare and Behavior Respite in Action – remain dedicated to providing you and your family exceptional care – especially during these uncertain times.

Our Services

ABA-based behavioral treatment services for individuals with autism and other developmental disabilities are considered to be medically necessary. We know that continuity of care is essential to the success of your child’s therapy.  Important updates about our services include the following:

  • To keep your child’s program on track, we are continuing to provide in-home ABA-based behavioral treatment services in all communities we serve. In addition, we are rapidly expanding telehealth services for families that are not comfortable having staff in their homes.
  • Our traditional and specialized respite care services continue to be available.
  • To align with current guidelines, we have suspended our social skills sessions at this time. Social skills groups will resume as soon as guidelines allow.
  • All services are being provided in accordance with guidelines established by the CDC and other local health agencies.

Keeping Our Families and Our Teammates Safe

At this time, none of our teammates have tested positive for coronavirus. Please be assured that we have implemented extra measures to help keep our teammates and families we serve healthy and safe. These measures include the following:

  • Teammates who don’t provide in-home services to clients or who otherwise don’t need to work in one of our office locations have been set up to work remotely from home.
  • We are staying in constant communication with all team members to monitor their health and are instructing any teammate who is sick to stay at home.
  • We are maintaining regular communication with our clients and are asking parents to reschedule sessions if anyone in the home is sick.
  • In situations where are teammates continue to work in one of our office locations, we are practicing social distancing, as recommended the CDC. In addition, we have provided hand sanitizer in all our offices, and are asking team members to regularly wipe down their workspace and common use areas.

What’s Next

We will continue to monitor updates from the CDC and local health agencies to stay apprised to developments in our communities and will continue to share updates with you.

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